Payza’s security and fraud prevention stops problems before they start

Account Verification: Payza’s strict Know Your Customer (KYC) policy helps to ensure the security of our members' accounts and our network. New members are verified to confirm their identity and to validate their banking and credit card information.

Merchant Website Review: Websites that use Payza Checkout Payment Buttons are thoroughly screened via an in-depth website review to ensure that merchants are in compliance with Payza's operating procedures and standards.

128-bit SSL Encryption: All transaction data are filtered through a 128-bit Secure Sockets Layer (SSL) encryption to secure the personal and financial data of our members.

FraudMatrix: Payza’s FraudMatrix continuously learns and adapts to the suspicious patterns fraudsters use online. It instantly identifies and flags suspicious activity without impacting the user experience.

What should I do if I discover suspicious activity?

Protect your account with a strong password

A strong password is made up of these elements:

Length: The longer the password, the harder it is to crack. Your password should be at least 8 characters.

Complexity: Don’t just use letters in your password. Include numbers, special characters, lower-case and upper-case letters to make your password even stronger.

Diversity: Don’t use the same password for every site. It’s best to have a unique password for each account to make your personal information difficult to access.

Change: To keep your passwords secure, consider updating them regularly. Changing your passwords frequently will help protect your information if your password is ever discovered.

What should I do if I suspect my account has been compromised?

Report suspicious activities, phishing attempts, online scams, and more

When should I file a report? You should File a Report for the following reasons:

  • If you have received a suspicious email claiming to be from Payza
  • If you find a website that claims to have a list of Payza passwords
  • If you see suspicious classified ads asking you to pay by Payza
  • If you find a website claiming to offer a “Payza Hack” or a “Payza money adder”

When should I contact Customer Support? Contact Customer Support if you need help with the following:

  • If your account has been locked or restricted
  • If you believe your account information has been compromised
  • If you notice a suspicious transaction

Keep our system as secure as possible by reporting suspicious activity

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